1. Delivery Methods
Choose Your Delivery Service:
- SF Express
- JD Logistics
Delivery Fees, Duration, and Coverage:
***All orders are shipped with freight collect by default. If the order meets the requirements for free shipping, it will be changed to prepaid upon shipment***
***Please note the current free shipping promotions***
SF Express
- [Hong Kong]
- Reference fee for cash-on-delivery: First 1kg $30; each additional kg +$14
- Applicable to residential/office addresses and SF Express self-pickup points in Hong Kong
- Delivered by 18:00 the next day after shipment
- [Macau]
- Reference fee for cash-on-delivery: First 1kg $34; each additional kg +$14
- Applicable to residential/office addresses and SF Express self-pickup points in Macau
- Delivered within 2–3 days after shipment
- Note: Actual delivery fees, duration, and coverage depend on third-party logistics.
For more details, please refer to the following links:
⟡ SF Locker | [Click here]
⟡ SF Business Station| [Click here]
⟡ SF Service Partner | [Click here]
⟡ SF Store | [Click here]
⟡ Rates & Transit Time | [Click here]
JD Logistics
- [Hong Kong]
- Reference fee for cash-on-delivery: First 1kg $27; each additional kg +$13
- Applicable to residential/office addresses and JD self-pickup points in Hong Kong
- Delivered by 22:00 the next day after shipment
- [Macau]
- Reference fee for cash-on-delivery: First 1kg $28; each additional kg +$13
- Applicable to residential/office addresses and JD self-pickup points in Macau
- Delivered within 2–3 days after shipment
- Note: Actual delivery fees, duration, and coverage depend on third-party logistics.
For more details, please refer to the following links:
⟡ JD Delivery | [Click here]
2. Shipping Instructions
- In-stock Items: Approximately 1–3 business days for shipping after placing an order (based on payment confirmation time).
- Pre-order Items: Approximately 2–3 weeks for arrival/production after placing an order (based on payment confirmation time), followed by 1–3 business days for shipping.
- During holidays, high order volumes, or due to unforeseen natural disasters, shipping may be delayed. We appreciate your understanding for any inconvenience caused.
- Note: Please carefully check and confirm your personal information and address when placing an order to ensure smooth shipping and delivery. Once the order is shipped, it cannot be returned or exchanged.
3. Free Shipping Eligibility
- General Members: Enjoy free shipping within Hong Kong and Macau for:
- All store items when purchasing 3 or more items
- Self-made series items when purchasing 2 or more items
- VIP Members: Enjoy a lower free shipping threshold (please refer to VIP membership benefits for details).
- Note: Certain specified items are excluded from the free shipping offer.
